Privacy Policy

Privacy Policy

 

CONSENT

By using the Site and our services through the Site, you agree to this Privacy Policy and consent to the collection and use of your personal information by Under the Sun in accordance with this Policy.

By clicking “Accept” or any other button on the Site which indicates acceptance of this Privacy Policy, you expressly agree to the collection and use of your personal information in accordance with this policy.

If you do not wish to provide personal information to us, then you do not have to do so, however, it may affect your use of the Site or any products and services offered on it.

TYPES OF PERSONAL INFORMATION WE COLLECT

Thirty Degrees collects personal information from you in the normal course of providing products and services through the Site.

The types of personal information we may collect include:

  • Personal Information - such as your name, date of birth, and location;
  • Contact Information - such as your email address, business and residential postal address, phone number, and third-party usernames;
  • Financial Information - such as your credit card or debit card number used to transact with us, and bank account information;
  • Commercial Information - such as your order history, products you have viewed on our Site, and products you have added to your wishlist;
  • Statistical Information - such as the date and time you accessed our Site, the internet address of the website from which you linked to our Site, search history, browsing history, click history, information about what areas of the Site you use, and how you navigate through the Site;
  • Preferences - such as your online shopping preferences and selections;
  • Internet Activity - such as your IP address, browser type, operating system, and hardware model;
  • Other Information - Any other personal information you may supply to us from time to time.

HOW WE COLLECT PERSONAL INFORMATION

The types of personal information collected depend on the dealings you have with us and the purpose/s for which we are collecting the information. For example, we may collect personal data when you:

  • Visit and use our Site: When you visit and use our Site, we collect your Statistical Information, preferences, and internet activity.
  • Make a purchase: When you make a purchase on our Site, we collect your Personal Information, Contact Information, Financial Information, and Commercial Information.
  • Contact us: When you contact us by email, live chat, or our social media accounts, we collect your Personal Information and any other information you choose to share with us.
  • Register to set up an online account: When you create an online account with us, we collect your Personal Information and Contact Information.
  • Update your preferences: When you update your preferences (such as your direct marketing preferences and website preferences) we collect this information.
  • Request a return or refund: When you send a request for a return or refund, we collect your Personal Information, Contact Information, and Commercial Information.
  • Enter a competition: When you enter one of our competitions, we may collect your Personal Information, Contact Information, and any other information you choose to share with us to enter the competition.
  • Any other time: When you may provide personal information to us from time to time.

WHY WE COLLECT PERSONAL INFORMATION

We collect personal information to provide you with the best shopping and customer experience. The types of information that Thirty Degrees collects from you will depend on the purpose/s of the collection.

The main purposes for which we collect, hold, use, and disclose personal information are:

  • To enable you to use the Site and services available through the Site;
  • To communicate with you and create, process, confirm, ship, and track your order;
  • The performance of our contract with you;
  • To improve and maintain our business, website, and services;
  • To send marketing communications to you about our products and services, special offers or promotions, upcoming events, competitions, and competition results;
  • To communicate with you about any announcements, updated terms, conditions, and policies, technical and administrative messages;
  • To provide personalized content and optimized targeted advertising;
  • For direct marketing;
  • To register you as a customer of Under the Sun;
  • To respond to your queries, requests, or complaints;
  • For security purposes in relation to our business and the Site; and
  • To comply with laws and meet any regulatory requirements that apply to our business.

Thirty Degrees may also collect, hold, use, and disclose personal information for other purposes explained at the time of collection, or which are required or authorized by or under law, and for which you have provided your consent.

Please note that if Under the Sun is unable to collect your personal information, we may be unable to provide certain services including:

  • Our services or products on the Site;
  • Information to you about the products you have purchased or intend to purchase from our Site in the future; and
  • Provide marketing communications to you suited to your preferences.

OTHER INFORMATION WE MAY COLLECT

Thirty Degrees may collect certain “non-identifiable information” for the purposes of understanding visitor behavior on our Site and to allow us to improve the online services and experience we provide to you. Non-identifiable information is information that has never been labeled with individual identifiers or from which identifiers have been permanently removed. This form of information does not identify a specific individual. The types of non-identifiable data that may be collected include your computer’s IP address, browser type, the webpage you were browsing before visiting our Site, time spent on pages on underthesunshop.in, the most popular webpages, search activity on our Site, and other statistics.

UNSUBSCRIBING OR OPTING OUT OF DIRECT MARKETING

Thirty Degrees will only use your personal information for the purpose of direct marketing where we have collected the information directly from you or we have obtained your consent to do so. By supplying your email address, address, and contact numbers to Thirty Degrees, you consent to us contacting you for the purposes set out above. We may communicate this information with you in a variety of ways such as by email, SMS, MMS, and mail.

Thirty Degrees wants to communicate with you only if you want to hear from us. If you do not wish to receive direct marketing materials from us, you may opt out by:

  • Unsubscribing from the email service by using the “Unsubscribe” or “Manage Preferences” links included at the bottom of our email communications, or
  • Following the instructions to opt out on our SMS and MMS by replying STOP or clicking the unsubscribe link (where available) in one of our messages, or
  • Contacting us at support@thirtydegrees.in

DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES

We may share your personal information with third parties if it is necessary or reasonably related to the provision of our products and services, or the use of the Site.

We may disclose personal information to:

  • Third parties or service providers that we use in the normal course of our business to assist us in providing products and services to you, such as shipping and delivery service providers, advertising or marketing partners, and IT service providers;
  • Comply with laws or regulations applicable to us, or comply with any directions given by regulatory authorities and law enforcement offices;
  • Credit reporting agencies and courts, tribunals, and regulatory authorities where customers fail to pay for products and services provided by us to them;
  • Any other third party you have consented to, permitted by law.

Where we disclose your personal information to third parties for these reasons, we will request that they follow this Privacy Policy.

BUSINESS TRANSFERS

In the event of a change of control of our business or a sale or transfer of business assets, Under the Sun reserves the right to transfer, together with any personal information and non-personal information contained in those databases, to the extent permitted by law. By submitting your personal information on this Site, you agree that your information may be transferred in these circumstances.

COOKIE POLICY

Under the Sun may collect information about your use and interaction with the Site and online services, using a technology called cookies. Cookies are small data files containing text sent to your browser by a website you visit. We place and store cookies for multiple purposes. We use cookies to provide you with a better experience on our Site by allowing us to understand site usage behavior and personalize your online experience, including to recognize your computer or browser when you return to our Site, store your preferences, remember items placed in your shopping cart, or track the pages you have visited.

By using our Site and online services available through the Site, you consent to the use of cookies in accordance with this Privacy Policy.

The main types of cookies that we may use are:

  • Required Cookies: These cookies are essential for making use of the Site and disabling such cookies may affect things like security, website features, and content display. These cookies include security cookies to authenticate users, prevent fraudulent use and protect user data.
  • Preferences or Functionality Cookies: These cookies remember the preferences you have made while browsing such as language, currency, or region, so we can make your online experience more seamless and personalized to you.
  • Analytics Cookies: These cookies allow us to collect information on website usage behavior including how users engage with different website functions, the number of users on the Site, the duration of user sessions, and what pages of the Site users are visiting. The purpose of these cookies is to help us enhance your online shopping experience and improve both the functionality and usability of the Site.
  • Targeting or Advertising Cookies: These cookies are used to identify the behavior of users on the Site for purposes such as delivering advertisements that are relevant to you and your interests, and limiting the number of times you see advertisements.

The cookies we collect do not contain any personal information, but they do enable us to recognize your browser and device. We use the information provided by cookies to generate personalized content on our Site, serve personalized ads, track trends, and improve the quality of our Site.

Most web browsers automatically accept cookies, but you can generally change your browser settings to prevent automatic acceptance or prompt you each time a cookie is sent. If you disable cookies, you may be unable to take full advantage of all the features of our Site.

SECURITY OF YOUR PERSONAL INFORMATION

We are committed to protecting your personal information and take reasonable steps to ensure that it is held securely and that the information is protected from misuse, loss, unauthorized access, modification, or disclosure.

We use a variety of security measures to protect your personal information and transactions on our Site. For example, we use Secure Sockets Layer (SSL) technology to encrypt sensitive information such as your credit card details. However, we cannot guarantee the security of any information transmitted over the internet.

While Thirty Degrees takes these measures to protect your personal information, you must also take steps to protect your personal information online by ensuring that you use secure passwords and take care when accessing your online accounts.

ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION

Thirty Degrees takes reasonable steps to ensure that the personal information we collect, use and disclose is accurate, up to date, complete, relevant, and not misleading.

If you believe that the personal information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us at support@thirtydegrees.in 

CONTACT US

If you have any questions or concerns about this Privacy Policy or the way we manage your personal information, you may contact us at support@thirtydegrees.in